About Callcredit
Callcredit Limited ('we' / 'us' / 'our' 'Callcredit') is a member of the Callcredit Information Group of Companies, owned by Vitruvian Partners.
Callcredit are mindful of the importance of upholding the security of information under our control. All data collected through the website, located at www.callcreditdirect.co.uk, is stored electronically on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with current data protection legislation.
The following Privacy Policy forms part of the Website's Terms and Conditions and will help you to understand how your personal information collected during your use of the Website will be treated by us.
If you have any queries regarding this Privacy Policy please do not hesitate to contact us on marketing@callcredit.co.uk
We take all reasonable steps to protect the privacy of your personal information. However, we cannot guarantee the security of any personal information you disclose on-line. You accept the inherent security risks of providing information and transacting over the Internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful default.
For the purposes of the Data Protection Act 1998, the data controller is Callcredit Limited of One Park Lane, Leeds, West Yorkshire, LS3 1EP and the nominated representative is Melanie Mitchley.
Consent
This Privacy Policy sets out how we use personal information obtained about you during the use of the Website. Your use of the Website signifies that you have given us your consent to such use of your personal information and your agreement to the terms and conditions contained in this Privacy Policy.
What personal information do we collect
We collect personal information in several ways from different parts of the Website. Any personal information we collect will be used by us strictly in accordance with current data protection legislation and this Privacy Policy. We will store the information that we collect from you and hold it electronically or otherwise.
Why do we collect your personal information?
We collect personal information from you for the following reasons:
- Event Organisation
- To process your responses to invitations to our events.
- Dealing with your enquiries
- To provide you with information about products and services (including events) that you request from us.
- Interactive Features
- To allow you to participate in interactive features of the Website, when you choose to do so.
- Legal Notifications
- To notify you about anything which we are legally obliged to do so.
- Providing you with information about goods and services which may be of interest to you
- We may use your data to provide you with information about goods and services (including our events) which may be of interest to you. We will only contact you by electronic means where you have consented to this when we collected your data. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.
- Monitoring the relevance of the Callcredit services
- In order for us to ensure that our service is user-friendly and to help improve the content and user experience of the Website, the Website automatically gathers information on the number of visitors and readership patterns of the different pages. This allows us to tailor the Website to match your interests and preferences better and understand who has visited which pages to determine the most popular areas of the Website. We may also collect cookies and IP addresses for system administration and to report aggregate non-personalised information to our business contacts, selected third parties, sponsors or advertisers (such as anonymous statistics related to the take up or use of services, or to patterns of browsing).
What are "cookies" and how do we use them?
We use cookies to track and record your preferences and activity on the Website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Depending on the type of cookie we use, cookies also allow us to make the Website more user friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit the Website. Please remember, cookies do not contain your contact details or credit card details.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to erase cookies, stop it accepting cookies or to notify you of them will depend on the type of Internet browser programme your computer uses. Please refer to your browser instructions or help screen to learn more about these functions.
Your browser also generates other information, including your IP address. An IP address is a set of numbers, which is assigned to your computer during a browsing session whenever you log on to the Internet. Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our Website. We do not use your IP address to identify you personally.
What information do parties other than Callcredit collect?
Some websites that have links to and from our Website from time to time may collect personal information about you when you access or utilise those links. We do not control the collection or use of such information, and the practices of those websites are not covered by this Privacy Policy.
Some websites that have links to and from our Website from time to time may also use their own cookies. We have no access to, or control over these cookies, and you are advised to check the cookie policies on such other websites.
Who do we share your personal information with?
Necessary Disclosure: It is necessary to disclose your personal information to:
(a) employees and agents of Callcredit for the purpose of administrating your accounts in relation to services taken from Callcredit;
(b) any third party if we in good faith believe that such disclosure is necessary to: (1) comply with the law or with legal process; (2) protect and defend Callcredit's rights and property; (3) protect against misuse or unauthorised use of Callcredit's network; (4) protect the personal safety or property of the Callcredit's staff or the public; or (5) protect against fraud and misuse of your personal data;
(c) any member of our group, which means our Subsidiaries, our ultimate Holding Company and its Subsidiaries, as the terms Subsidiary and Holding Company are defined in section 736 of the UK Companies Act 1985.
As a result of us disclosing your personal information to any of the parties mentioned above, your personal information may be held by us and additionally by the parties mentioned above.
Your Rights to see your personal data
You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at either of the addresses in the "Contact us" section below.
Changes to our Privacy Policy
Use of the Website and the services it offers indicates your consent to the collection and use of information as described in this Policy. Any changes to the Policy will be posted on this page and, where appropriate, notified to you by e-mail.
Contact us
If you have any comments or queries in connection with our Privacy Policy, please email marketing@callcredit.co.uk or write to Callcredit, One Park Lane, Leeds, West Yorkshire, LS3 1EP.